--- title: Support | Guide d'utilisation de la plateforme vorteX-io description: Those articles provides step-by-step guidance to help you resolve common issues and make the most of vorteX-io's features --- [Skip to content](https://support.vortex-io.fr/en/support#main-content) - [English](https://support.vortex-io.fr/en/support) - [Français (French)](https://support.vortex-io.fr/support) English Show submenu for translations [![logo\_vorteX-io\_hz\_blue\_2025](https://support.vortex-io.fr/hs-fs/hubfs/Logo/logo_vorteX-io_hz_blue_2025.png?width=200&height=58&name=logo_vorteX-io_hz_blue_2025.png)](https://support.vortex-io.fr/en) Open main navigation Close main navigation - - [English](https://support.vortex-io.fr/en/support) - [Français (French)](https://support.vortex-io.fr/support) English Show submenu for translations - [Need more help](https://share-eu1.hsforms.com/1E8MV_mRdRZqHjITrJon4qw2edvcv) [Need more help](https://share-eu1.hsforms.com/1E8MV_mRdRZqHjITrJon4qw2edvcv) How can we help you? - There are no suggestions because the search field is empty. 1. [Guide d'utilisation de la plateforme vorteX-io](https://support.vortex-io.fr/en) 2. [Support](https://support.vortex-io.fr/en/support) # Support Those articles provides step-by-step guidance to help you resolve common issues and make the most of vorteX-io's features - [How to define your alert notification threshold ?](https://support.vortex-io.fr/en/en/how-to-define-your-alert-notification-threshold) - [Micro-Station Maintenance, Supervision, and Servicing](https://support.vortex-io.fr/en/en/maintenance-supervision-and-servicing) - [Why are some measurements occasionally missing?](https://support.vortex-io.fr/en/en/why-are-some-measurements-occasionally-missing) - [How to report a system issue ?](https://support.vortex-io.fr/en/how-to-report-a-system-issue) - [If you forgot your vorteX-io password](https://support.vortex-io.fr/en/password-forgotten) - [To Start](https://support.vortex-io.fr/en/to-start) - [Practical guides](https://support.vortex-io.fr/en/practical-guides) - [Support](https://support.vortex-io.fr/en/support) - [FAQ](https://support.vortex-io.fr/en/faq) - [Account](https://support.vortex-io.fr/en/account) [![logo\_vorteX-io\_hz\_blue\_2025](https://support.vortex-io.fr/hs-fs/hubfs/Logo/logo_vorteX-io_hz_blue_2025.png?width=125&height=36&name=logo_vorteX-io_hz_blue_2025.png "logo_vorteX-io_hz_blue_2025")](https://www.vortex-io.fr/) 13 Rue André Villet 31400, Toulouse All rights reserved © 2025 - vorteX-io