FAQ

In this category, you'll find clear and quick answers to the most frequently asked questions.

• How to change my profile information?
• Can micro-station datas be made private?
• How to download my subscription invoices?
• Understanding data update frequency
• What types of sensors are compatible with the vorteX-io platform?
• How do I cancel my vorteX-io subscription ?
• Can I receive alert notifications without an internet connection?
• Can I use the vorteX-io platform without an internet connection?
• Where can I find technical documentation?
• Is there a vorteX-io mobile app?
• Is It possible to customize the platform's visual theme?
• Can I add external data to the vorteX-io platform ? 
• What payment methods are accepted by vorteX‑io ?